Terms of Service
We're committed to transparency. Before we start crafting your music-inspired masterpiece, we want to ensure you'll understand exactly how we work at [[COMPANY_NAME]].
Have questions about your fitting or payment? Look through our framework below for clarity on our craftsmanship standards.
The Fine Print
Welcome to the legal home of [[COMPANY_NAME]]. By engaging our tailoring services, you're agreeing to our standard operating procedures. Our goal is to provide a seamless fusion of rhythm and style without the discord of miscommunication.
Payment Terms for Custom Orders
Because every garment is uniquely inspired by your musical personality, we require a 50% non-refundable deposit to secure your fabric and initiate the pattern-making process. The remaining balance is due prior to the final collection or delivery. Don't worry, we'll keep you updated throughout every crescendo of the build.
We accept all major credit cards and secure bank transfers. Ownership of the garment remains with [[COMPANY_NAME]] until the final note of payment is hit.
Cancellation Policy for Fittings
Our tailors' time is precision-tuned. If you need to reschedule your fitting, please give us at least 24 hours' notice. Missed appointments without notice may incur a re-booking fee of $75. Why do we do this? Because our workshop schedule is tight, and we want to ensure every client gets the attention they deserve.
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Music-Inspired Policy
We reserve the right to interpret music-inspired requests through our professional design lens to ensure structural integrity and formalwear standards.
Shipping & Alterations
Domestic shipping is tracked and insured. Complimentary alterations are valid for 30 days post-pickup in our New York studio.
Still have questions?
We believe every custom garment should be a harmonious experience. If any part of our Terms of Service isn't clear, our team at [[COMPANY_NAME]] is ready to chat.
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